My experience in working with IPAC was very much a positive one. Their professionalism was refreshing and I would welcome the opportunity to work with them again. I have built a great relationship with David and the team. They understood our needs and how we go about doing things and provided us with outstanding service. They really go out of their way to ensure customer satisfaction.

Tina Turano

Employer Services Consultant

Western Tank Services provides a cleaning, test and repair centre for transportable tank equipment. As such we deal with full range of chemicals, food regulations, confined spaces, High Risk work, working at heights and just about every work health and safety related issue that any business could conceivably be required to deal with. The scale of the compliance issue with our business is massive.

During 2014 we had a sudden influx of work. Our already out of date WHS systems that we inherited from the previous management team buckled and our compliance with it including issues with council and WorkCover. It was an extremely disheartening time. In July 2014 we called Information Plus Action Consultants to run us through where we were at and assess the gap to where we needed to be.

Information Plus Action Consultants provided a complete relevant health check and the story was not pretty. They sat down with us and redesigned our WHS system from top to bottom with an expert knowledge of current legislation. But their real skill lay in the fact they balanced the requirements of operating our business, the budgets we had to work with and their knowledge of what had to be addressed as a priority given their history with various legislations. They were never pushy, they always listened to our point of view and together we worked through the mutually agreed priorities. We never had the feeling they were making things difficult in order to prolong their tenure – indeed often they provided better, cheaper and quicker solutions than we thought possible.

Fast Forward to December 2015 and they are still involved with the company. We have addressed the vast majority of items and know where we are at with everything else. We would stand up to external scrutiny with ease, and indeed have done. Further to their main brief of bridging our compliance gap, they have provided many useful insights in several other areas including HR, conflict resolution, and training recommendations. We have seen our preventable workplace injuries plummet, our maintenance issues are more effectively addressed, and best of all we have a real sense of involvement and ownership amongst our staff.

As we look to the future and expansion we have a real sense of confidence. Indeed we see our compliance as a point of difference that we intend to use in marketing through that expansion. This is in no small part to the professional guidance we have received from Alison and her team at Information Plus Action Consultants.

I would not only recommend Information Plus Action Consultants, I would not run a business without them.

Shayne Johnson

General Manager

J&M Costa Enterprises

We engaged IPAC when we realised that we did not possess the expertise or resources to ensure compliance with WHS legislation. As safety is not just a legal obligation but is also important to us, we engaged IPAC to advise on, and implement, our safety systems. IPAC have worked alongside us to ensure compliance and planning for future needs while allowing us to concentrate on our core business.

IPAC consultants have assisted us to achieve cultural change and a commitment to safety across our management team and workers by utilising a supportive approach and ensuring all workers actually want change and understand the reasons and benefits. You can buy discounted software from online software store.

We would highly recommend IPAC for the seamless integration of safety into existing company management structure.

Stephen Costa

Managing Director

Allam Property Group

Allam Property Group employed the assistance of IPAC back in 2011 and we haven’t looked back. Alison and her team have gone above and beyond to assist Allam in keeping our trades and contractors safe onsite. IPAC’s commitment to us over the past 6 years has been remarkable and as such has put us in a better position practising WHS in and out of the office.

Their professional advice and “can do” attitude has not gone unnoticed onsite by our trades, supervisors and office staff. The step up in implementing all the new safety systems was done seamlessly with Alison together with our Management team. Setting meetings once a month to keep up to date and ensuring compliance with the legislation and always teaching us a thing or two every time!

We look forward to further working with IPAC in the future and introducing new strategies to keep Allam workers operating at their finest. With Alison and her team's assistance we are Safely Housing Australia.

Mark Davey
Operations Manager


Our commitment to you is in our name. Our high quality services have resulted in many high-profile, long-term and repeat clients — see what our satisfied customers have to say.

With over 50 years of combined experience, we will provide the systematic and practical approaches to reach positive solutions and long term results.

Contact Us today by calling Alison Jones on 0420 373 066 or emailing admin@infoplusaction.com

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